Clinical Case Management

Our clinical case management service provides specialist support to individuals with complex medical, functional, or neurological needs. With a strong foundation in occupational therapy and medico-legal consultancy, our team bridges the gap between healthcare, legal systems, family needs, and daily life, ensuring that nothing is overlooked in the care journey.

Acting as the central point of coordination, we work closely with clients, families, and professional teams to deliver a seamless and comprehensive approach to care. Services include:

Complex Care Coordination

Oversight of private and public services including nursing, therapy, personal assistance, and specialist appointments.

Accessible Housing and New-Build Support

Clinical input on home adaptations and accessible new builds, working in collaboration with architects, occupational therapists, and building professionals to ensure spaces are functional, future-proofed, and person-centred.

Ward of Court Liaison

Coordination with the Office of Wards of Court, legal teams, and family members to advocate for the client’s best interests, and ensure appropriate, evidence-informed care decisions.

Therapy Team Integration

Structured rehabilitation planning with contributions from physiotherapy, psychology, speech and language therapy, podiatry, and other allied health disciplines.

Advocacy and Oversight

Promoting client autonomy and ensuring families are supported in decision-making through transparent, compassionate, and professional engagement.

Ongoing Review and Communication

Regular progress reviews, adjustment of care plans, and consistent communication with all stakeholders to ensure goals are aligned and evolving needs are addressed promptly.

Who we support

Clients

Families

Legal teams

Why it matters

Navigating a serious injury, disability, or life-altering condition is challenging, emotionally, physically, and logistically. Our case management service offers trusted clinical leadership and coordinated support, ensuring that clients are never left managing alone. Every decision is made with care, every plan is shaped by evidence, and every client is treated with the dignity, clarity, and advocacy they deserve.

Other services

Occupational Therapy Reports

Vocational Reports